BATA responds to Supreme Court air passenger compensation decision

BATA responds to Supreme Court air passenger compensation decision

“Today’s Supreme Court decision is both surprising and disappointing. UK airlines support the principle of passenger protection and always meet their legal obligations. However, the rules should be clear, affordable and proportionate for the sake of passengers and airlines. The current system fails those tests and this decision will further increase costs which ultimately are borne by all passengers. Read more

View from the Chief Executive – September 2014

“Britain’s airlines strive for the very highest levels of punctuality for their passengers. While the latest figures for UK airports show a slight decline in performance compared with the same period for 2013, the first three months of 2014 saw the best first quarter results since records began. We will continue to work with our airport partners to eradicate unnecessary delays and look after passengers when things do go wrong.” Read more